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FAQ

Is this solid sterling silver?

Yes. Solid 925 sterling silver all the way through, never plated. Gold pieces are marked as gold filled or solid gold in the
details.

Can I return or exchange it?

Yes. Free US returns and exchanges within 30 days of delivery, plus a 1 year
warranty on craftsmanship. Personalized pieces can be exchanged
if anything's not right.

Is it gift ready?

Always. Every order arrives in Vivi Ami packaging with a
handwritten note at no extra charge. Add a gift message at
checkout and I'll write it for you.

I have a custom request, how do I contact you?

I'll always do my best to make magic happen when I can, please email me at support@byviviami.com

How do I care for my piece?

It's important to take the best care of your Vivi Ami pieces. Please read about our Care Guidelines here.

  • 5 stars: 17 (81%)
  • 4 stars: 0 (0%)
  • 3 stars: 1 (5%)
  • 2 stars: 2 (10%)
  • 1 star: 1 (5%)
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Etsy customer

Perfect for daily wear. Definitely going to be added to my daily collection and telling my friends to support the shop. Amazing customer service! Thank you, Viv!! <3

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Etsy customer

Love my ring! I had been looking for one for months and decided on this one!

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Etsy customer

Beautiful ring, I was looking for a simply but unique signet and this was perfect!

E
Etsy customer

so cute and fits perfectly!

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Etsy customer

The ring is absolutely beautiful - perfect for everyday wear. Seller was able to customize lettering to my vision, which I really appreciated. Highly recommend!

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Etsy customer

Beautiful item and fits as described. I will definitely purchase from this seller again. Packaging was great.

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Etsy customer

Arrived quickly and as described and my daughter loved it

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Etsy customer

This ring is so dainty & gorgeous! The seller was so lovely & sent a kind, hand written note in my purchase. Would love to buy more from this artist in the future!

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Etsy customer

Perfect quality. Matched description perfectly and was the best gift.

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Etsy customer

Ring was too too small, can't see the initial 😔

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Etsy customer

great product, well crafted and seemingly high quality

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Etsy customer

Very cute and exactly what I wanted!

E
Etsy customer

Previous comment made on another item.

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Etsy customer

I was not overly please with the quality of the item, I guess I was imagining something with a little more density. The ring is very thin, and probably won't last longer than a year. Spendy for the quality. Love the style of the ring, and the way it looks. Just wish it was a little nicer.

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Etsy customer

Very thin material, not as solid as pictured.

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Etsy customer

I had a special request and got a quick response and the final design looks great!

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Etsy customer

Beautiful signet ring for my daughter for Christmas. She is going to love it!!

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Etsy customer

Dainty and perfect, cannot wait to gift!

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Etsy customer

Been on the hunt for a signet ring for awhile and l’m so happy to have found this. It’s going to be a cherished piece for years.

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Etsy customer

Beautiful and packed with personal touches that meant a lot!

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Etsy customer

Just as described in the images and description. Seller was also more than happy to help and was a pleasure to work with!!!

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